PRIVACY POLICY
Last updated: July 2026
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At Isthmus Yarns, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
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Information We Collect
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When you shop with us, place an online order, sign up for our newsletter, register for a class, or contact us, we may collect information such as:
* Your name
* Email address
* Phone number
* Billing information
* Purchase history
* Information you choose to share with us through forms, emails, or customer service inquiries
Our website may also collect certain technical information automatically, including your IP address, browser type, device information, and website usage data through cookies and similar technologies.
How We Use Your Information
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We use your information to:
* Process orders and payments
* Prepare local pickup orders
* Communicate with you about your purchases
* Respond to questions and customer service requests
* Send newsletters or promotional emails if you have chosen to receive them
* Improve our website, products, and customer experience
* Meet legal and tax obligations
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Payments
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Online payments are processed securely through trusted third-party payment providers. Isthmus
Yarns does not store your full payment card information on our own systems.
Sharing Information
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We do not sell or rent your personal information.
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We may share information with trusted service providers who help us operate our business, including payment processors, website hosting providers, email service providers, and other business
partners necessary to complete your transactions.
We may also disclose information when required by law or to protect our legal rights.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support website functionality.
You can adjust your browser settings to refuse cookies, although some website features may not
function properly.
Marketing Emails
If you subscribe to our newsletter, you may receive updates about new products, classes, events, or promotions.
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You may unsubscribe at any time by using the unsubscribe link included in our emails.
Your Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, request corrections, request deletion of certain information, or withdraw consent for certain uses of your data.
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To make a privacy-related request, please contact us using the information below.
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Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Services
Our website and business rely on third-party providers whose own privacy practices apply when you use their services. These providers may include our website platform, payment processors, analytics providers, and email marketing services.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Isthmus Yarns
Madison Public Market
202 North First Street #210
Madison, Wisconsin 53704
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